Privacy Policy

Effective Date: 04/20/2026

Website: https://www.lexsignatureline.com

Business Name: Lex Signature Line

Contact Email: Products@LexSignatureLine.com

Contact Phone: (813) 461-4131

Who We Are

Lex Signature Line operates the website https://www.lexsignatureline.com. We provide grooming, beauty, and personal care services along with related product offerings. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or SMS communications.

For privacy-related concerns, you may contact us at:

Email: Products@LexSignatureLine.com

Phone: (813) 461-4131

What Personal Data We Collect and Why We Collect It

We collect the following types of personal data:

Personal Information

Name
Phone number
Email address
Appointment details and service preferences

Technical Data

IP address
Browser type
Cookies and tracking data
Website usage data

Transactional Data

Booking and appointment history
Service interactions

We collect this information to:

Schedule and manage appointments
Send SMS confirmations and reminders
Provide customer support
Improve our services
Send promotional or marketing messages (only if opted in)

We collect personal data based on user consent, contractual necessity (appointment services), and legitimate business interest.

Comments

If users leave comments on our website, we collect the data shown in the comment form, along with the user’s IP address and browser user agent string to help detect spam.

Media

If users upload images or files, those files may contain embedded location data (EXIF GPS). Visitors to the website can download and extract this data. Users should avoid uploading sensitive location data.

Contact Forms

When users submit a contact form, we collect their name, phone number, email address, and message. This data is retained for customer service purposes only and is not used for marketing unless explicit consent is given.

Cookies

We use cookies to:

Maintain website functionality
Store user preferences
Analyze website traffic

Cookies may be placed by:

WordPress system functionality
Analytics tools
Embedded third-party services

Users may disable cookies through their browser settings.

Analytics

We may use analytics tools (such as Google Analytics) to understand website traffic and usage behavior. These tools collect anonymized data such as pages visited, time spent, and device type.

Users can opt out of analytics tracking by adjusting browser settings or using available opt-out tools provided by analytics providers.

SMS Communications

If you opt in to SMS messaging, we may send:

Appointment confirmations
Appointment reminders
Service updates
Promotional messages

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

Who We Share Your Data With

We may share limited data with third-party service providers for business operations, including:

Twilio (SMS messaging)
Website hosting providers
Payment processors (if applicable)
Scheduling/booking software

These providers only access data necessary to perform their services and are required to protect your information.

We do not sell or rent personal data.

How Long We Retain Your Data

We retain personal data as follows:

Contact form submissions: up to 6 months
SMS consent records: indefinitely for compliance purposes
Appointment and transaction records: up to 5–7 years for business and legal requirements
Analytics data: up to 12 months

What Rights You Have Over Your Data

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent for SMS communications at any time
Opt out of marketing communications

Requests can be made by contacting us at [Your Email].

Where Your Data Is Sent

Your data may be processed and stored outside of your country, including in the United States, where our hosting and service providers operate.

We ensure appropriate safeguards are in place through:

Standard contractual data protection clauses
Secure third-party providers
Industry-standard encryption and security practices

How We Protect Your Data

We use appropriate security measures including:

SSL encryption on our website
Secure third-party platforms (Twilio, hosting providers)
Access controls and authentication measures
Limited employee access to sensitive data

Data Breach Procedures

In the event of a data breach, we will:

Investigate and contain the breach immediately
Notify affected users if required by law
Report incidents to relevant authorities when necessary
Implement corrective security measures

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or significant effects on users.

Industry Regulatory Disclosure

We comply with applicable U.S. privacy laws and telecommunications regulations, including TCPA and A2P 10DLC messaging requirements.

Contact Information

For any privacy-related concerns, you may contact us: